送貨/退換條款
1.配達ポリシー
以下條款適用於閣下所訂購之產品的運送 :
1. 捷成藥業會將閣下所訂購之產品安排送遞到閣下指定之地址。訂單必須經捷成藥業確認方會安排送貨。
2. 捷成藥業會儘量在收到訂單後之一至兩個工作天內安排付運。惟這將受到產品供應所限制。閣下將會收到電話短訊或電郵通知預計送貨日期。
3. 在一般情況下,產品會在捷成藥業確認訂單後二至四個工作天送達 ( 不包括星期六 ) 。在公眾假期前後可能需要較長之運送時間。捷成藥業不會對由海關或其他之原因所造成之延誤負責。
4. 除非閣下在收貨當日通知捷成藥業,否則該產品將視作以良好狀況送達閣下。
5. 閣下所訂購之產品會受所送遞之國家之入口條例所限制,閣下同意遵守所有適用之入口條例。閣下明白對所訂購產品之入口條例或限制會因時間而改變。
6. 閣下須負責所有入口關稅及清關之費用。閣下亦須支付所有當地銷售及增值稅。
7. 如產品被海關扣查並銷毀,捷成藥業將沒有責任退回款項予顧客。
8. 閣下保證所購產品均為自用而並非用作轉售。
9. 以上條款將受並根據香港特別行政區之法律所規管,並受到香港特別行政區之法律機關所約束。
2.配送方法
香港訂單: 以「香港順豐快遞」寄出。
中國、澳門、台灣及 其他海外國家訂單: 以「香港郵政」寄出。
訂購時請填上有效之送貨地址及電話號碼。
非會員運費:香港地區每單發貨費用為HK$50,其它地區每單發貨費用為HK$200。成為會員即可享全年免運費優惠。
本公司不會送貨到郵政信箱或酒店。
3.Refund and Exchange Policy
For safety reasons, Pien Tze Huang or Pien Tze Huang Capsule that is purchased under this website can be exchanged or returned only if the package is sealed and with propoer receipt within 7 days.

We recommend new users to purchase a smaller number of order for their initial attempt.

We are not responsible for the products that is purchased from chain store or pharmancy.

Our aim is to provide safe and high quality for all customers, thank you very much for your corporation.

We try to ensure that all product send to you is in perfect condition. But by any chance if you happened to receive a faulty or a wrong product, please contact us within 7 days after you received the product. We will promptly exchange another product for you. (We will pay for the return shipping fee.) Please note: Failing to contact us within 7 days period, we will not be able to do an exchange.

In case of absences at the time of delivery, the package will be stored at your local post office. The package will only be kept for a number of days before it is ship back to us if it passes it’s storing period. If the package is return to us due to the above reason, we will be able to refund. And further shipping fee is required by the customers if a re-shipping is requested. Please make sure to collect the item asap if it is being kept at your local post office. If you require a refund or have questions about our refund and exchange policy, please contact us.

Contact Information

Tel: (852) 2858.9978
eMail: cs@PZH.com.hk